Agency AI policy library
Koala Digital's AI policy, read and compared
Promises AI time savings go back into the client's retainer as deeper strategy work, not fewer hours; every AI-assisted piece human-approved. Names no tools.
“We still invest the full allocated time into your marketing activity.”Read the policy on koala-digital.com
- Agency
- Marketing agency
- Country
- United Kingdom
- Published as
- policy page
- Policy date
- Not stated
- Tells clients
- Explains when a client asks
- Read in full
- October 30, 2026
What it commits to, in its own words
4 of the 8 commitments the library compares. Each is ticked only because the policy states it as Koala Digital's own practice; the words under it are quoted from the policy.
- Human review
- “Every piece of AI-assisted work is reviewed, edited and approved by a real member of the Koala team before it reaches a client.”
- Explains when a client asks
- “If you have any questions about how we use AI within our services, we’re always happy to have an open conversation.”
- When the client asks: how other agencies word it
- Client data rule
- “We do not input sensitive client information, confidential business data or personally identifiable information into AI systems unless appropriate safeguards and approvals are in place.”
- Says what AI never does
- “all major decisions, strategies, recommendations and client communication remain fully human-led.”
Not stated in the policy as we read it
- Ownership and originality. Addresses copyright, ownership, originality checks, or consent for using a person's image or voice.
- Named owner. Names the person, role or group accountable for how the agency uses AI.
- Client can limit AI. Clients can limit or exclude AI on their work, or the agency follows the client's own AI rules.
- Names its tools. Names the specific AI tools the agency uses or has approved.
Policies to read next
- Arc IntermediaMarketing agency · 5 of 8 commitmentsSplits what AI helps with from what it never does (publishing, strategy), keeps client data out of public tools, and lists the tools it uses.
- EvenboundMarketing agency · 6 of 8 commitmentsLists its approved tools by name, says when AI shaped content, never shares client data with AI without consent, and stops AI on request.
- FirebrandMarketing agency · 8 of 8 commitmentsNamed people own each deliverable, nothing is made entirely by AI, no confidential material goes into LLMs, and AI use is explained on request.
- Good2bSocialMarketing agency · 6 of 8 commitmentsNever sends anything written entirely by AI, keeps AI away from website code, legal agreements and client strategy, and approves Jasper as its tool.
From Koala Digital?
If the policy has changed or we misread it, write to hello@bigpipe.agency and we will read it again and update this page. To point clients or prospects to how your policy compares, link to this page:
https://bigpipe.agency/agency-ai-policies/koala-digital<a href="https://bigpipe.agency/agency-ai-policies/koala-digital">Our AI policy in the agency AI policy library</a>Read on October 30, 2026 from koala-digital.com/ai-policy/. The quoted words belong to Koala Digital and are quoted to show what its policy says; our coding is free to reuse under CC BY 4.0 with a link to this page. How we chose and coded the policies: the agency AI policy library.