Agency AI policy library
Mahlab's AI policy, read and compared
An Australian content agency's policy mapped to government AI principles: client consent before client data enters AI, no imitation of an artist's style.
“Mahlab respects the rights of artists by never using AI to recreate the style or approach of an existing artist.”Read the policy on mahlab.co
- Agency
- SEO and content agency
- Country
- Australia
- Published as
- policy page
- Policy date
- October 30, 2025
- Tells clients
- Tells clients up front
- Read in full
- October 25, 2026
What it commits to, in its own words
7 of the 8 commitments the library compares. Each is ticked only because the policy states it as Mahlab's own practice; the words under it are quoted from the policy.
- Human review
- “Mahlab ensures that AI-generated content and output is fact-checked, verified, reviewed and edited to ensure relevance, originality and compliance before dissemination.”
- Tells clients up front
- “Mahlab uses AI in all aspects of our business and our service delivery.”
- A standing statement: how other agencies word it
- Client data rule
- “Mahlab does not share personal information (as defined in the Privacy Act 1988 (Cth)), or confidential information, into any AI model unless we are certain that data will not be used for training purposes.”
- Says what AI never does
- “Mahlab respects the rights of artists by never using AI to recreate the style or approach of an existing artist.”
- Ownership and originality
- “Mahlab ensures that all services and deliverables have significant independent intellectual effort and authorship by human team members.”
- Named owner
- “Mahlab has appropriate leaders with specific obligations for safe and responsible development and use of AI across our organisation.”
- Client can limit AI
- “Mahlab will obtain explicit consent from clients before using client proprietary data in AI systems.”
Not stated in the policy as we read it
- Names its tools. Names the specific AI tools the agency uses or has approved.
Policies to read next
- NetconceptsSEO and content agency · 7 of 8 commitmentsWriting guidelines for an SEO agency: a per-client AI-use questionnaire, clients can ban AI, and AI never writes an entire first draft.
- Column FiveSEO and content agency · 5 of 8 commitmentsContent agency's ethics code: names every AI tool used if asked, gets permission before proprietary data meets a model, and adopts each client's AI rules.
- TouchlineSEO and content agency · 4 of 8 commitmentsWritten deliverables come from its editorial team, not AI; anything AI-generated gets source and brand checks; no confidential information goes into AI tools.
- WhitehatSEO and content agency · 5 of 8 commitmentsA clear list of what it does not do with AI, a five-step review that ends in client approval, and HubSpot's AI as an approved tool.
From Mahlab?
If the policy has changed or we misread it, write to hello@bigpipe.agency and we will read it again and update this page. To point clients or prospects to how your policy compares, link to this page:
https://bigpipe.agency/agency-ai-policies/mahlab<a href="https://bigpipe.agency/agency-ai-policies/mahlab">Our AI policy in the agency AI policy library</a>Read on October 25, 2026 from www.mahlab.co/ai-policy. The quoted words belong to Mahlab and are quoted to show what its policy says; our coding is free to reuse under CC BY 4.0 with a link to this page. How we chose and coded the policies: the agency AI policy library.