Agency AI policy library
NgageContent's AI policy, read and compared
Says it never uses AI for a final deliverable, then lists where AI helps and the tools behind it; principles adapted from the Marketing AI Institute.
“At NgageContent, we specialize in writing human-focused copy designed to encourage conversions for our clients. We will never use AI for a final deliverable as it has multiple limitations.”Read the policy on ngagecontent.com
- Agency
- SEO and content agency
- Country
- United States
- Published as
- policy page
- Policy date
- Not stated
- Tells clients
- Not stated
- Read in full
- October 30, 2026
What it commits to, in its own words
3 of the 8 commitments the library compares. Each is ticked only because the policy states it as NgageContent's own practice; the words under it are quoted from the policy.
- Human review
- “The human touch must be present in all finished work completed for a client.”
- Says what AI never does
- “We will never use AI for a final deliverable as it has multiple limitations”
- Names its tools
- “Tool examples: ChatGPT, Claude AI”
Tools named: ChatGPT, Claude, Perplexity, HubSpot Content Hub, HubSpot, Zoom, Rev, Moz, Grammarly
Not stated in the policy as we read it
- Tells clients. Tells clients how AI was used: up front, or whenever a client asks.
- Client data rule. A concrete rule on what client confidential or personal information may go into an AI tool.
- Ownership and originality. Addresses copyright, ownership, originality checks, or consent for using a person's image or voice.
- Named owner. Names the person, role or group accountable for how the agency uses AI.
- Client can limit AI. Clients can limit or exclude AI on their work, or the agency follows the client's own AI rules.
Policies to read next
- NetconceptsSEO and content agency · 7 of 8 commitmentsWriting guidelines for an SEO agency: a per-client AI-use questionnaire, clients can ban AI, and AI never writes an entire first draft.
- WhitehatSEO and content agency · 5 of 8 commitmentsA clear list of what it does not do with AI, a five-step review that ends in client approval, and HubSpot's AI as an approved tool.
- Aha Media GroupSEO and content agency · 4 of 8 commitmentsA healthcare content agency: AI for research, ideas and outlines, human editors have the final review, plagiarism and AI-detection checks, no proprietary data in open AI.
- MahlabSEO and content agency · 7 of 8 commitmentsAn Australian content agency's policy mapped to government AI principles: client consent before client data enters AI, no imitation of an artist's style.
From NgageContent?
If the policy has changed or we misread it, write to hello@bigpipe.agency and we will read it again and update this page. To point clients or prospects to how your policy compares, link to this page:
https://bigpipe.agency/agency-ai-policies/ngagecontent<a href="https://bigpipe.agency/agency-ai-policies/ngagecontent">Our AI policy in the agency AI policy library</a>Read on October 30, 2026 from ngagecontent.com/ai-policy/. The quoted words belong to NgageContent and are quoted to show what its policy says; our coding is free to reuse under CC BY 4.0 with a link to this page. How we chose and coded the policies: the agency AI policy library.